Would you like to use your customer service skills to help wildlife? Are you someone who has experience of providing an excellent supporter experience and wants to make a difference for wildlife and the natural world?

We are looking for a passionate, target driven Supporter Data Officer to join our team and provide our members and supporters with a high quality supporter experience.

This role would suit someone who enjoys working in a friendly, dynamic environment where everything we do is to help local wildlife and allows us to connect with supporters who share our love of wildlife.

The successful candidate is likely to enjoy working with data and managing a CRM, being well-organised and the chance to ‘go the extra mile’ for our valued supporters.

Avon Wildlife Trust has exciting plans to create and restore habitats, enable people to take action for wildlife, and secure more land for nature across the West of England.

Avon Wildlife Trust is the largest local charity working to protect wildlife in the West of England area. We are one of the 46 Wildlife Trusts and the Royal Society of Wildlife Trusts that collectively form The Wildlife Trusts. Together, we are the biggest organisation in the UK working solely for nature.

Today, Avon Wildlife Trust employs over 50 staff and works alongside over 800 volunteers, supported by over 18,000 members. We work to bring wildlife back by managing and restoring habitats and inspiring people to take action for wildlife. We manage 30 nature reserves, covering over 1,000 hectares of land from ancient bluebell woods to Iron Age forts, nationally important wetlands, and wildflower meadows. The Trust involves people in nature’s recovery by empowering, equipping and supporting them to take action in their communities. We help people connect with nature through events, award-winning educational and community programmes and visits to our nature reserves. The Trust communicates and advocates for nature across the West of England, working with MPs and local Councils to ensure the importance of nature is reflected in legislation and local plans. And we work with landowners in the wider countryside to create living landscapes where people and wildlife can thrive. 

Nature is for everyone and Avon Wildlife Trust is committed to building an inclusive organisation where the workforce reflects the cities and areas we serve and where colleagues feel confident about being themselves at work. Applications are welcome from people of all backgrounds, regardless of gender, sexual orientation, race, disability, marital status, age and religion, and are particularly encouraged from sections of society that are under-represented in the conservation sector. All appointments are made on merit.

The role is part time, fixed term - 29.5 hours per week (probably four days, Tuesday to Friday, but may be open to negotiation) minimum of three month contract

Contact Details and How to Apply

If you are interested in applying, please download the Job Description, Application Form and Equality and Diversity monitoring form at the bottom of this page and fill in your application before proceeding to 'Apply Now'.

When you click 'Apply Now' you will be asked to attach your completed documents via our HR portal as part of the submission process. 

To apply by post, please send your completed application marked 'confidential' to: HR, Avon Wildlife Trust, 17 Great George Street, Bristol, BS1 5QT to arrive by the closing date.

We are actively interviewing for this post - so will be conducting interviews as applications come in and will be ready to hire if we find the right person before the job ad closes. We will invite selected candidates to an interview at AWT HQ to discuss the role. We look forward to hearing from you!

Closing date: 11.59pm 17th April 2024

Selection process
Application and selection starts with AWT’s standard application form, so please fill this out, paying particular attention to the details of your relevant experience, knowledge and skills, which is used for shortlisting against the person specification. It is best not to assume prior knowledge and higher scoring is more likely if you explain carefully why you meet the person specification in the Job Description.

Step 1 – Apply by filling in the application form.
CVs may be supplied as additional information but will not be used for initial shortlisting, rather used in subsequent steps.
Step 2 – Shortlisted candidates will be invited for an interview by an initial selection panel.

Apply Now

If you would like to discuss this role or have any questions, please email hr@avonwildlifetrust.org.uk and a conversation can be arranged.